Some roaming insights from Caroline Imrie, Director and Senior Travel Advisor of World Travellers.
What are the advantages of booking through World Travellers compared to planning a trip independently?
World Travellers are dream-makers. When customers contact World Travellers Milford or Mangawhai, we don’t just send them away with catalogues, we spend time learning what their dream trip would consist of, from things like whisky tasting to bike rides and then build a trip to suit their needs.
Can you share some standout experiences that cater totravellers looking for something extraordinary and off-the-beaten-path?
Our slogan is ‘Experience the World Differently’, that’s what we do! We build dreams, from intrepid trips to luxury cruises, or a superyacht around the Croation Islands. Or how about watching bears teach their young how to catch salmon? We can make it happen.
How does your agency prioritise traveller safety, and what kind of flexibility do you offer in case of unforeseen circumstances such as cancellations or changes to travel?
I offer all clients a 24/7 contact. Travelling today is generally safe and we won’t send anyone to a destination that is not recommended by the NZ government. Post covid, airlines are still rebuilding and from time to time, there may be a reason for a change – this is what makes us unique. Call and we will sort your issue out as quickly as we can. This has been of huge value to some of my clients that have experienced delays or cancellations – we look after you, even whilst you’re away and in the middle of the night here when you call me because the airline cancelled your flight!
Could you share a memorable customised travel experience you created for a client – one that truly showcases the level of detail and care that go into your service?
We’ve done so many! I have sent clients to Vietnam and arranged private pickups, and then tours in their own cars with private drivers and guides who met them at each destination.
A highlight of their trip was a cycle ride along the Mekong River stopping to make, cook, and eat lunch with a local family. Or, for another couple, where we rented them their own launch in France and they travelled down the river stopping at villages with their own bikes to ride around locally. They also stopped at vineyards route to taste the local wines. I even added in a whisky tour of Scotland which was another dream of theirs.
We really do it all, we make those dreams come true!
We are mobile so we come to YOU !
P: 09 320 3514 M: 027 449 2349
E: caro@wtm.co.nz
worldtravellers.co.nz/stores/milford-and-mangawhai
